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was established in 1983 as an importer and supplier of a wide range of hand tools, garden tools, plumbing tools, electrical tools,
automotive tools, construction tools, security chains and padlocks, protective wear, leather tool pouches and other relevant
products. Our products are imported from Europe, Asia and the Far East under the brand name of Prima Tools and distributed to various sectors of Industrial
and DIY trades. We offer the best value for money products and we aim to match or beat the lowest price in the marketplace
for similar quality products. However, we will never compromise quality for price. Our products are manufactured to European
and international standards, attractively packaged and bar coded to achieve optimum sales. All products are fully guaranteed
against faulty workmanship and material defects should the unlikely situation occur. However, the guarantee
does not cover normal wear and tear of the product.
Our operation is focused on supplying the
tool wholesaleres and distributors in the UK and Ireland, and we are
fully committed to providing support and co-operation on a long term basis. We aim to continually enhance customer
satisfaction with quality improvements in our merchandise and improvements in our overall service to our customers. We have
systems and procedures in place to manage and maintain high standards for our company, and we strive to provide goods and
services which would exceed our customers expectations. Our Quality Management System is based on a framework by which we
gather and monitor customer feedback and suggestions, and we implement the required improvements in our products with
the co-operation of our long established suppliers. We adhere to strict guidlines to ensure that materials and workmanship
supplied are exactly as per standards expected by our customers.